Last updated: 15 May 2025

Agarwal Logistic ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://agarwallogistic.org, use our services, or interact with us.

By accessing our Site or using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  1. Full name
  2. Email address
  3. Phone number
  4. Shipping/delivery address
  5. GSTIN (if applicable)
  6. Other contact details you voluntarily provide

b. Shipment Information

  1. Consignment numbers
  2. Delivery status updates
  3. Vehicle tracking data (where applicable)

c. Automatically Collected Information

When you use our website, we may collect:

  1. IP address
  2. Browser type
  3. Device type
  4. Pages visited and actions taken
  5. Location data (approximate)

2. How We Use Your Information

We use your data to:

  1. Process and deliver shipments
  2. Provide tracking updates
  3. Respond to inquiries and support requests
  4. Improve our website, services, and user experience
  5. Comply with legal obligations
  6. Send updates or service notifications

3. Sharing Your Information

We may share your information with:

  1. Our logistics partners, drivers, and support staff
  2. Government authorities (for legal compliance)
  3. Third-party service providers (e.g., SMS/email services, payment gateways)
  4. Auditors and consultants (under confidentiality)

We do not sell or rent your personal data to third parties for marketing purposes.

4. Data Security

We implement industry-standard measures to protect your data, including:

  1. SSL encryption
  2. Secure databases
  3. Restricted access to authorized personnel
  4. However, no system is 100% secure. We encourage users to keep login information confidential.

5. Cookies and Tracking Technologies

We use cookies to:

  1. Analyze website traffic
  2. Store user preferences
  3. Improve navigation and experience

You can disable cookies via your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

  1. Access the personal data we hold about you
  2. Request corrections to your information
  3. Withdraw consent (where applicable)
  4. Request deletion of your data (subject to legal and contractual obligations)


7. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of the site constitutes acceptance of the updated policy.